CleanWhale > FAQ > How is the order cost calculated?

How is the order cost calculated?

The price and estimated duration are visible on the order page before you confirm. In 99% of cases the cost does not change. If significantly more time is required, we will notify you, explain why, and ask for approval before continuing.

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Other frequently asked questions

Send your personal referral link to friends. When a new client places an order through that link, you both receive referral credits that can fully or partially cover future services. The link is available in the “Referral Program” section of your account. Credits never expire.

We offer recurring-cleaning discounts without any long-term contracts—you can change or cancel a subscription anytime. Promo codes are available for special occasions, corporate partnerships, and public campaigns that we announce on social media and via email. The START promo code is valid for first-time clients. Promo codes are entered on checkout screens that include the “Promo code” field, and they cannot be combined with other discounts, including the daily discounts shown directly in the calendar.

You can pay by card, cash, Apple Pay, or Google Pay after the service is completed. If you selected card payment at checkout we pre-authorize the amount, but funds are captured only after the visit (or released immediately if you cancel). All payments are processed securely through Stripe.

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