CleanWhale > FAQ > How do you ensure safety?

How do you ensure safety?

We only work with vetted cleaners who pass interviews, test cleanings, background checks, and ongoing quality assessments. Client data is protected and every cleaner signs an NDA.

Order window cleaning Order apartment cleaning

Other frequently asked questions

We offer special terms for corporate clients—offices, retail stores, and restaurants can set up regular cleanings and receive invoices and reports. Companies can also join our partnership program to offer promo codes to employees.

Yes—post-party cleanups, organizing sessions, or stain removal can be scheduled and billed hourly. Describe the request in your order and we will confirm the timing and price.

By placing an order, the customer agrees to our standard terms of service published on the website. Businesses can sign separate customized agreements.

We serve all of New York City—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—plus nearby areas. Enter your address when booking and the system automatically calculates pricing, including any travel surcharge for long distances.

Live support service

No robots and automatic answers - ask a question and get a quick answer from a human